Customer Support Manager Dubaï F/H

Customer Service Full Time Retail / Sales / Marketing
  • Customer Service
  • Full Time
  • Retail / Sales / Marketing
  • Dubai - United Arab Emirates
  • Attractive Salary
  • Salary: Attractive Salary
  • Experience: Typically requires 6 years of Customer Support, Sales and Management experience in a commercial aerospace environment.

Website Safran

A supplier of systems and equipment for aerospace, defense and security, Safran holds world or European leadership positions in its core markets.

Customer Support Manager Dubaï F/H

Description du poste

CSM’s are responsible for overall customer relations and act as the customer advocate within Safran Cabin Services to ensure quick resolution of any technical issues. Ensure good spares management through backlog alignment and escalation of spares issues; ensure good repairs management through backlog alignment and escalation of any issues, and look for business opportunities. The Customer support manager will need to perform on-site customer visits facilities throughout North & South America, Europe, Middle East, Africa, Asia Pacific as applicable.

Exigences du poste

Education: Bachelor’s degree or related field/equivalent experience.

Experience: Typically requires 6 years of Customer Support, Sales and Management experience in a commercial aerospace environment. Basic Knowledge of Sales management methodologies, proven ability to manage complex projects, and Customer Requests or Concerns.

Computer Skills: Proficient with MS Project, competent with MS Office programs

Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen.

Safran est un groupe international de haute technologie opérant dans les domaines de l’aéronautique (propulsion, équipements et intérieurs), de l’espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l’environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 76 800 collaborateurs pour un chiffre d’affaires de 15,3 milliards d’euros en 2021, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s’engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d’innovation technologique.

Safran est classé 3ème meilleur employeur mondial dans son secteur par le magazine Forbes en 2021.

Safran Cabin est un leader mondial de l’aménagement de cabines intégrées, de systèmes de restauration à bord et d’équipements de fret.

BAC+5
Supérieure à 5 ans

To apply for this job please visit www.safran-group.com.

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