Commercial Operation Lead

Accounting / Finance Full Time Retail / Sales / Marketing
  • Accounting / Finance
  • Full Time
  • Retail / Sales / Marketing
  • Dubai - United Arab Emirates
  • Attractive Salary
  • Salary: Attractive Salary
  • Experience: Minimum 4 years of experience.

Website Johnson & Johnson

Johnson & Johnson is the world’s most broadly based healthcare organization and includes more than 275+ companies focused in medical devices, pharmaceuticals, and consumer products. Founded in 1886 and guided by Our Credo of shared values, our mission is caring for the world, one person at a time. Our breakthrough medicines and products reach more than a million people across the globe, which means that when you work at Johnson & Johnson, your career breakthroughs can change the trajectory of human health.

Commercial Operation Lead

Job Description

Johnson & Johnson Janssen is recruiting for Commercial Operation Lead to be located in UAE.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science — bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Summary Of The Job:

The Commercial Operation Lead will strategically lead the data Management, Analysis, Maintenance, and Interpretation with recommendations to business partners to inform on strategic account management, Finance and Business to objectively assess performance and benchmark against core internal business performance, providing rationalized insights on the business implications and recommendations to the business partners across the GCC region.

This individual will develop and integrate strategies across commercial operations to review and improve business KPIs to improve business performance that led to a competitive advantage.

At this level, the position has a direct contribution and responsibility for managing, maintaining, analyzing, and interpreting complex multidisciplinary internal data and provide insights in a multi visual & story telling approaches through managing and leading the commercial team.

This individual will be collaborating with Internal business partners to drive execution of the Commercial Vision and establish tools to facilitate data collection and analysis which is a critical priority for Janssen-GCC of ensuring effective best-in-class partnerships that, accelerate growth and strengthen the compliance environment in the region through:

  • Focusing on implementation of automated regional solution for collection of KPI and sales / order related data from our partners and internal stakeholders on a monthly basis- including but not limited to the development of tools and facilitation of collaboration between internal partners
  • Managing the monthly rolling in-market forecast with different stakeholders, Analysis, risks & Opportunities
  • Lead Monthly and Weekly Demand Review process, ensure right triangulation between in-market demand and ex-source planning.
  • Key user on Anaplan to ensure commercial deliverables as per RACI is following the monthly Integrated Business Planning (IBP) timeline.
  • Inventory Management and Analysis – Working on the inventory expiries analysis and identifying the key gaps/actions with commercial team.
  • Overseeing whole process from our In-Market Sales to NTS
  • leading key events (Monthly Business Review, IBP, Qrtly Perf review, Ad-hoc events preparation)
  • Focusing on carrying out analysis and developing recommendations based on the collected data
  • Gathering data to create statistical models that help organizations to improve and enhancement of business processes.
  • Responsible for developing a Management Information System (MIS) as a computerized database of financial information organized and programmed in such a way that it produces regular reports on operations for every level of management in a company.
  • Lead the sales incentive and commission process to make it most competitive yet efficient to the business while ensuring productivity all the time.

Duties & Responsibilities:

  • Sales Performance effectiveness
  • Works closely with Business Leaders, Sales team, IT, Finance, COE, Supply Chain and CVTs to cultivate data analysis to drive efficient collaboration to ensure delivering on BP objectives in sales and SFE dimensions.
  • Drives data collection internally.
  • Provides analysis for account assessment and tracking of commercial progress.
  • Develop different business performance dashboards to monitor and assess all targeted KPIs.
  • Monitors and reports results to business leadership.
  • Contributes to the planning and implementation of KPI dashboards and strategic accounts. Performance Statistics and proposes actions based on analysis.
  • Provides the analysis of monthly sales performance and tenders.
  • Assures the data integrity of any analysis and leads the data cleansing for each database that is created by the information.
  • Maintain all data on the share points & responsibility to get it updated monthly with all required information.
  • Forecasting Management:
  1. Maintain and understand the sales data at different aggregation levels (Brands, Sub-brands, SKUs, variants, sizes, Distribution channels) and Sales by Indication (SBI)
  2. Gather information and document assumptions based on historical data, business intelligence gathered from sales, marketing, finance, and other sources.
  3. Produce unconstrained base demand plan utilizing statistical modelling in collaboration with (Supply Chain) SC team.
  4. Measure and track the forecast accuracy at different levels and initiate action plans to continuously improve forecast accuracy.


Experience Required

  • Experience: Minimum 4 years of experience.
  • Education: (minimum required for competent performance in this position) University/Bachelors Degree or Equivalent
  • Language: English is a must
  • Location: UAE
  • Relocation availability: NA

Leadership Behaviors Required

  • LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and Ensures everyday actions contribute to Our Purpose
  • CONNECT: Builds internal and external relationships based on respect, Collaborates openly across boundaries and acts as a team player.
  • SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.
  • Grow: Develops self and others to reach their goals, engages in open & honest conversations and Drives performance by managing energy and taking ownership for outcomes.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we in UAE are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

Primary Location
United Arab Emirates-Dubai-Dubai-
Johnson & Johnson Middle East FZ-LLC (8608)
Job Function
Info Technology
Requisition ID

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