Website Etihad Airways
Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.
Maintain and monitoring any required investigation regarding customer or company complaints, highlighting improvements / corrective actions.
Liaise with relevant internal department and follow up to ensure getting action within the deadline.
1 Responsible for all administrative task, communicate to department for daily enquiries, reports, letters, Issue’s, memorandum and minutes of the meeting and ensure task are completed accurately delivered with high quality in a timely manner. Handled meetings/appointments of the manager.
2 Coordinate with departments all related to staff leave, tickets, IT requests, All other staff request, Raising PR-PO-Reservation and tidy up.
3 Responsible for exporting monthly report from Rostima, reconcile daily attendance and publishing roster for the next cycle, and tracking department staff files
4 Responsible, assisting and providing initial requirements for new joiners e.g. uniforms, employee handbook, Rosita access, location access etc.
5 Generate monthly consolidated reports and reconcile against actual figures to ensure all timelines are achieved in submitting / daily / weekly and monthly reports of the departments. Filing organizing and record keeping in a very organized manner.
6 Liaise closely with all Airline related task, stakeholders, (Flight Editing, NOC, Customer Service, etc.), Increases, Meal service changes. Assist in all internal departments requirement to plan accordingly related to operational task.
7 Maintained the proper handling of office equipment and ensure that a high level of confidentially is maintained at all times.
Education & Experience
Qualification & Education: Fluency in English (Speaking / Reading / Writing /Listening) and second language oral and written. Good Communication and Organization Skills. Good IT Skills including mastery of Word, Excel & order process technologies
Experience: Airline /industrial catering experience, minimum 2 years’ experience (Required)
· Basic computer knowledge
· Excelled analysing skills
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world’s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.
Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.
To learn more, visit etihad.com
To apply for this job please visit careers.etihad.com.